🩺 GynMora – Patient FAQs

1. How does GynMora work?

GynMora connects you directly with certified fertility doctors, clinics, labs, and pharmacies. You can book appointments, upload medical files, and receive e-prescriptions — all in one secure platform.

2. Do I pay GynMora or the doctor?

You pay securely through GynMora at checkout. Once your payment is confirmed, the booking is sent directly to your selected doctor or clinic. This ensures your information stays private and your appointment is protected.

3. Is there a processing fee?

Yes. A small 4% processing fee is added to each booking. This helps cover secure payment handling, medical data encryption, and 24/7 support. Doctors still set their own prices — GynMora never marks up consultation costs.

4. Can I get a refund if my doctor cancels?

Absolutely. If a doctor or clinic cancels your appointment, GynMora will issue a full refund or help you reschedule with another provider.

5. Are my medical details private?

Yes. GynMora uses advanced security encryption to protect your data. Your medical history and documents are shared only with the providers you choose.

6. Can I choose my own pharmacy or lab?

Yes. After your consultation, you can select any pharmacy or lab listed on GynMora to send your prescription or lab order directly to them. Please note some pharmacies may not be able to accept your prescription. Please check with the provider.

7. Can I book a virtual or in-person appointment?

Both options are available. You can choose a video consultation or an in-office visit — whichever is most convenient for your schedule.

8. Can I upload medical files or lab requests?

Yes. During booking, you can securely upload referral letters, test results, or lab requests for your doctor or lab to review.

9. What happens if I miss my appointment?

If you miss a scheduled appointment, please contact your provider directly through your GynMora account. Each provider’s rescheduling policy may vary.

10. Is GynMora available worldwide?

Yes. GynMora allows patients from anywhere to connect with fertility specialists, pharmacies, and labs globally — right from their phone or computer.

⚕️ GynMora – Doctor & Clinic FAQs

1. How does GynMora work for doctors?

GynMora allows doctors and clinics to offer consultations, manage appointments and staff, write and send e-prescriptions, and receive payments — all in one secure online platform. Once a patient books, you’ll receive full appointment details instantly, including the date, service type, and any uploaded documents.

2. Who sets the consultation fees?

You do. Doctors and clinics have full control over their prices. GynMora does not mark up or alter your consultation fees in any way.

3. How are payments processed?

Patients pay online through GynMora’s secure payment gateway. Payments are safely processed through the platform and visible in your dashboard.

4. How do I receive my earnings?

After a completed consultation, you can withdraw your available balance directly from your GynMora account. Withdrawals are processed to your selected payout method (e.g., bank account or PayPal) and typically take 3–5 business days. A 5% withdrawal fee is applied to each payout to cover processing, fraud protection, and transfer costs.

5. Do I need a subscription to join GynMora?

Yes. Doctors and clinics pay a monthly subscription to be listed on the GynMora platform. This gives you access to global patient visibility, promotional features, and all administrative tools for managing consultations and prescriptions.

6. Can I cancel my subscription?

Yes. You can cancel your subscription at any time from your GynMora dashboard. Please note that subscriptions already paid for are non-refundable.

7. Can clinics with multiple doctors join?

Absolutely. Clinics can register under one main account and add multiple doctors, each with their own specialties, schedules, and consultation types.

8. Can I offer both in-person and online consultations?

Yes. GynMora supports both options. You can easily set consultation types, pricing, and availability directly in your dashboard.

9. How do I get verified or certified on GynMora?

Verification is available for licensed fertility specialists, clinics, and healthcare providers. Upload your credentials, license number, and verification documents through your dashboard to earn the “GynMora Certified” badge — boosting trust and visibility with patients.

💊 GynMora – Pharmacy & Insurance Partner FAQs

1. How does GynMora work for pharmacies?

GynMora allows pharmacies to receive verified written or e-prescriptions directly from doctors and patients through secure email or WhatsApp. Patients can choose your pharmacy and send their prescription to the contact information listed on your profile.

2. Can pharmacies from any country join GynMora?

Yes. GynMora is a global platform — pharmacies from any country can register and start receiving patient prescriptions securely online.

3. How do pharmacies receive prescriptions?

Once a doctor sends a prescription, it’s automatically routed to the email or WhatsApp number listed on your pharmacy’s profile. You’ll receive the patient’s information, prescription file, and any attached notes for processing.

4. Can patients pay online for their prescriptions?

At this time, prescription payments are handled directly between the pharmacy and the patient. However, GynMora ensures the prescription order is securely routed to your pharmacy for quick fulfillment.

5. Is there a subscription fee for pharmacies?

Yes. Pharmacies pay a monthly subscription to remain listed and visible on the GynMora platform. This includes placement in the pharmacy directory, global visibility, and the ability to receive electronic prescriptions directly.

6. Can a pharmacy list multiple locations?

Yes. If your pharmacy operates in multiple areas, you can list all branches under one account. Each location will display its own contact email, WhatsApp number, and business hours for patient convenience.

7. Can pharmacies advertise on GynMora?

Absolutely. Pharmacies can upgrade to featured listings or advertise on the homepage to increase visibility and attract more patient requests.

8. Are e-prescriptions legal?

Yes — GynMora accepts e-prescriptions issued by verified doctors that include their license number, digital stamp, and signature. Pharmacies should verify prescriptions according to their national laws before dispensing any medication. View our Prescription Policy for more details.


1. How does GynMora work with insurance providers?

GynMora partners with licensed insurance companies to make fertility care more accessible. Patients can view available insurance partners, connect with your company, and learn about coverage options directly on our platform.

2. How can my insurance company become a GynMora partner?

Simply complete the Partnership Form on our website. Once approved, your company will be listed under the GynMora Insurance Partners section — featuring your logo, contact information, and website link.

3. Can patients link their insurance to doctor or lab bookings?

Yes. Patients can select their insurance provider during booking. This allows doctors, labs, and pharmacies to verify coverage directly with your team before confirming appointments or prescriptions.

4. What are the benefits of being a GynMora insurance partner?

• Increased brand visibility among fertility patients and clinics
• Direct lead generation through partner listings
• Simplified coverage verification and integration
• Marketing exposure through GynMora’s platform and patient education content

5. Is there a partnership or listing fee?

Yes. Insurance providers pay a small monthly or annual listing fee depending on their chosen partnership level — Basic, Featured, or Premium. Featured partners receive homepage visibility and priority placement in patient searches.

6. How are patient referrals handled?

When a patient selects your company as their insurance provider, GynMora automatically sends their booking and details to your contact email for verification and onboarding.

7. Can insurance partners run ads or campaigns on GynMora?

Yes. Insurance partners can run banner ads, sponsored posts, or co-branded fertility education campaigns to reach a wider audience of patients and healthcare providers. View our Advertising Page to learn more.

Submit a Dispute Request

If you experienced an issue with a booking, payment, or service, please submit a dispute request. Our team will carefully review your case and follow up promptly.

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